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[شرح] Fixing a Seagate 7200.11 Hard Drive

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تم نشره منذ 2013-12-09 22:17:32 | رؤية جميع المشاركات |نمط القراءة فقط
تم تعديله بواسطة  peter_sany في  2013-12-09 22:35

Here are the procedure/steps that I used to fix the “famous” Seagate 7200.11 BSY problem, I had a few errors while executing the procedure, and manage to successfully recover the Seagate HDD – Hope the problem and workaround that I use can help other who might faced the same error.
A little introduction of this problem can be found widely on the internet – Google for “Seagate 7200.11 BSY”. There are two types of problem, one is the 0 LBA error where the BIOS still recognize the HDD but with 0MB drive, while the other one is the BSY error, where the HDD stuck in BUSY state (hence BSY) – In this state, the BIOS will not recognize the HDD anymore.
In our case, we have one Seagate ST3500620AS 500GB hit by the BSY error, to make things worst it’s an OEM drive installed in the HP IQ508D TouchSmart PC – so no direct support from Seagate and HP will just replace the HDD with a new one. Unfortunately we need the data from the Seagate HDD, so I started searching the internet for the solution (and yes we have to buy the “faulty” HDD from HP in order to keep and recover the data).


DISCLAIMER: I’m not an expert, I follow guides that I mentioned in this page, and I manage to recover my Seagate 500GB HDD but this does not guarantee it will work for you.


Firstly we have to get the right wires for the connection, meaning we have to cut-open the cable.


























Finally connect everything as in the MSFN Forum guide.



Feeling lucky, I didn’t do a loopback test, instead I connect it straight to the Seagate, but without removing the seagate PCB board – just to see if I can get some response. and I got this output from the HyperTerminal – showing that the Seagate is indeed in BuSY state:
LED:000000CC FAddr:0024900DLED:000000CC FAddr:0024900DLED:000000CC FAddr:0024900DLED:000000CC FAddr:0024900Dthen I switched off everything, and started to remove the Seagate PCB board and insert a piece of paper to cover the HDD Head Contact – if you’re not sure how to do this




Switched on everything again, then make the HyperTerminal connection. I do a Ctrl-Z and got the prompt, then enter the “/2″ to go to the Level 2, enter “Z” to send a “spin down the motor” command – This is where I got another message…

F3 T>/2                    hit Enter)

  F3 2>Z   

(hit Enter)LED:000000CE FAddr:0027CF31LED:000000CE FAddr:0027CF31LED:000000CE FAddr:0027CF31The message appears every few seconds, and no hope of getting the prompt back. Switched off and on back and re-run the “/2″ and “Z” will produce the same result. It will appear immediately after the “Z” command.

I ran into this same issue. What caused it for me is when the drive was spinning down on my first attempt I lost the terminal connection. Every attempt after that caused the drive to generate the LED:000000CE FAddr:0027CF31 error after entering Z. Not sure what the error means. Maybe that the drive is already stopped?
However, I noticed that just by typing in the Z and not pressing enter would spin the drive down. At that point I just backed spaced the Z out and moved on to the next step. I was able to proceed with out any troubles. I did have to run through the complete process; after my first attempt it was still busy. The error isn’t a show stopper, just a pain in the neck. I was able to get access to all of the data on the drive.
So, I re-run again the procedure, enter the “/2″ and then this time I just type “Z” WITHOUT pressing the ENTER key, and wait…  after awhile since nothing appear for about a few minutes, I hit the ENTER key and this output appear..

F3 T>/2

    (hit ENTER key)


F3 2>Z   

  (DO NOT hit the ENTER key)(wait for a while... then hit the ENTER key)Spin Down CompleteElapsed Time 0.144 msecsF3 2>Phew… it works ! so next I type the “U” and press ENTER key… I got this:

F3 2>U

Error 1009 DETSEC 00006008Spin ErrorElapsed Time 27.191 secsR/W Status 2 R/W Error 84150180F3 2>UError 1009 DETSEC 00006008Spin ErrorElapsed Time 21.882 secsR/W Status 2 R/W Error 84150180a slight panic, refer back to all the guides and found out it was because I missed one step. It was supposedly after the “Z” (spin down) command, we need to carefully remove the piece of paper that cover the HDD Head Contact and CAREFULLY tighten back all the screw of the HDD PCB board. so I did that CAREFULLY – the power still UP, the connection to the HDD still UP, and then I re-type back the “U” and press the ENTER key.

F3 2>U

Spin Up CompleteElapsed Time 1.927 secsit works ! afterthat, enter the “/1″ (and press ENTER key) to go back to the level 1, then type “N1″ (and press the ENTER key) to do a S.M.A.R.T. erase, once you got a prompt back after the command “N1″ – switch-off the HDD SATA Power (in my case easier because I use a separate power – so a simple switch off and wait 10 seconds and switch on back),  wait for 10 seconds and then Switch-on back the HDD SATA power (the connection to the Seagate is at all time is CONNECTED), then press CTRL-Z to get back the prompt.

F3 2>/1

F3 1>N1

F3 1>(switch-off the SATA power, wait 10 seconds and switch-on back the SATA power, pres



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